How can we help you?

No account is needed! Lumie is designed to be accessible instantly. You do not need to register, log in, or provide any email address, password, or personal information. Simply open the app and start generating bedtime stories immediately.

Stories in Lumie are generated using state-of-the-art artificial intelligence via the OpenAI GPT API. When you select a hero, setting, bedtime tone, or lesson, Lumie crafts a unique, calming narrative structured specifically for bedtime routines.

All prompts use strict child-safe parameters to ensure gentle, positive, and age-appropriate content every time.

Yes, 100%. Lumie adheres to a strict zero-data collection policy:

• We do not collect names, ages, voice recordings, or location.
• We do not track user behavior or use third-party analytics frameworks.
• When prompts are sent to generate a story, no personal identifiers are attached.
• Lumie complies fully with COPPA and Apple Kids Category guidelines.

All your favorite stories, custom themes, and reading history are stored strictly locally on your device.

Because they are stored only on your phone and never on an external cloud server, please note that uninstalling Lumie or clearing app data will delete your locally saved stories.

All subscriptions and in-app purchases for Lumie are handled securely by Apple:

1. Open the Settings app on your iPhone or iPad.
2. Tap your name/Apple ID banner at the top.
3. Tap Subscriptions.
4. Select Lumie: Kids Bedtime Stories from your active subscriptions.
5. Tap Cancel Subscription.

No. Lumie is completely ad-free. We do not display third-party advertisements or integrate ad networks to ensure an uninterrupted, peaceful bedtime environment for children.

While an active internet connection is required to generate new stories using the AI API, all previously generated and saved stories in your favorites library can be read completely offline anytime, anywhere.